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By Mary Lourdes Bonnici MBA

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Introduction Mary Lourdes Bonnici, MBA, is an accomplished healthcare administrator, leader, educator, and creative author from Malta. She currently serves as Administration Manager within the Medical Imaging Department at Mater Dei Hospital, where she oversees administrative operations, strategic planning, service delivery, patient-focused initiatives, staff management, and departmental development. With extensive experience in healthcare administration, Mary has dedicated her career to improving operational efficiency, enhancing patient experiences, and supporting multidisciplinary teams in delivering high-quality healthcare services. Her leadership approach is built upon professionalism, integrity, accountability, collaboration, and continuous improvement. She is passionate about empowering healthcare professionals, fostering positive workplace cultures, and promoting effective communication across all levels of an organisation. Mary holds a Master of Business Administration...