Mary Lourdes Bonnici MBA

  Chapter 10 – Operations Management Part 5 – Capacity Planning, Scheduling and Resource Management Introduction In Part 4 – Supply Chain and Inventory Management , we examined how organisations coordinate suppliers, materials, inventory and product flows so that the resources required for operations are available when needed. However, having materials available does not automatically mean that an organisation can meet customer demand. An organisation must also have sufficient people, equipment, facilities, time, technology and operational capability to transform those resources into products and services efficiently. This is where capacity planning, scheduling and resource management become essential. Capacity planning determines how much an organisation is capable of producing or delivering . Scheduling determines when activities should take place and in what sequence . Resource management ensures that the necessary people, equipment, facilities and technology are allocated app...